Shipping Policy

What are your shipping rates locally and internationally?

We operate free worldwide standard postage. Customers have the option of choosing express courier service at an extra charge.

When will I receive my order?

Standard delivery in Ireland will take between 5-7 days. Outside of Ireland deliveries may take longer. Express delivery is 1-2 working day from when our partner lab confirms availability.

If my order is lost during shipping will I receive a refund?

A full refund will be given by H2Olabcheck.

What happens if an item is damaged during shipping?

A free replacement will be shipped.

Are there any customs or duties on my order?

All EU purchases have no customs duty applied. All orders outside EU may have duties to be paid. Please check what customs will be owed prior to making your purchase.